为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 8 crashes on start up

  • 6 个回答
  • 312 人有此问题
  • 9 次查看
  • 最后回复者为 Michael Verdi

more options

having recently updated to firefox8 i have since been unable to get the browser to start up, once it opens it immediately closes opening up a crash report window to send a report of the incident that occured. i have been sending these reports for the past 2 days and im still unable to resolve the issue. Its rather annoying as i use firefox all the time as i find it to be a faster and more reliable browser than IE orGoogle Chrome for i have less hang ups or crashes, "Well until now that is" !

having recently updated to firefox8 i have since been unable to get the browser to start up, once it opens it immediately closes opening up a crash report window to send a report of the incident that occured. i have been sending these reports for the past 2 days and im still unable to resolve the issue. Its rather annoying as i use firefox all the time as i find it to be a faster and more reliable browser than IE orGoogle Chrome for i have less hang ups or crashes, "Well until now that is" !

所有回复 (6)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

more options

thanks for your promt response , Ok i have created a new profile which seems to have resolved the issue i was experiencing, all i have to do now is transfer all bookmarks,cookies and saved passwords haha lol. which i have no idea how to do and most of which i cant remember

more options

Updating to the latest version of Roboform and then reinstalling Firefox 8 corrected the problem.

more options

Updating to the latest version of Roboform corrected the problem

more options

Thank you! This worked for me too

more options

therisen,
There are a couple of things causing start up crashes in Firefox 8 (roboform is one). We have an article about it here - Latest Firefox issues

Here are instructions on Recovering important data from an old profile.