为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Upgraded to Firefox 8, but now it won't open-- even in Safe Mode. It crashes upon opening.

  • 1 个回答
  • 43 人有此问题
  • 1 次查看
  • 最后回复者为 PapaWhisky

Pharfel
Pharfel
more options

My husband installed Firefox 8 today. Since then, he can't open Firefox - it tries to open but immediately crashes and asks to send an error report. He's researched your help pages, tried to load Firefox in Safemode, but same thing occurs. Has rebooted numerous times. He "Restored to an earlier time in the day" using Norton GoBack after uninstalling Firefox and then reinstalled it. Same exact problem occured. The restore option is no longer available. He using a Dell PC with Windows XP3. It's not on this PC - His PC is now not working well, so if you have specific questions about his OS/add-ons, let us know. Thanks

My husband installed Firefox 8 today. Since then, he can't open Firefox - it tries to open but immediately crashes and asks to send an error report. He's researched your help pages, tried to load Firefox in Safemode, but same thing occurs. Has rebooted numerous times. He "Restored to an earlier time in the day" using Norton GoBack after uninstalling Firefox and then reinstalled it. Same exact problem occured. The restore option is no longer available. He using a Dell PC with Windows XP3. It's not on this PC - His PC is now not working well, so if you have specific questions about his OS/add-ons, let us know. Thanks

由Pharfel于修改

所有回复 (1)

PapaWhisky
PapaWhisky
more options

I had the exact same problem. If you happen to have an old version of Roboform installed try closing it and then running FF. Roboform was making mine crash to the error report every time.

The newest version of Roboform does work in FF8.