为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Trying to update but after saving the file it doesn't happen. Suggestions made is to install but I don't know how or see anything re installing?

  • 2 个回答
  • 1 人有此问题
  • 最后回复者为 cor-el

more options

I am advised that my latest update has not been installed. When I click on requesting installation a box appears asking if I want to save the file. I have answered yes and the file is saved. Despite this installation does not occur automatically and the directions state that if it doesn't I should "click here" which I do and the same box asking if I want to save the file continuously appears. I went into the general question area and see that I need to install it but I don't see anyway to do so.

I am advised that my latest update has not been installed. When I click on requesting installation a box appears asking if I want to save the file. I have answered yes and the file is saved. Despite this installation does not occur automatically and the directions state that if it doesn't I should "click here" which I do and the same box asking if I want to save the file continuously appears. I went into the general question area and see that I need to '''install''' it but I don't see anyway to do so.

所有回复 (2)

more options

Try manually check for updates read here for all must how information, it very easy:

https://support.mozilla.com/en-US/kb/Updating%20Firefox#w_how-do-i-manually-check-for-updates


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

You can download and install the full version if there are problems with updating.