为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

secure shopping - I do not see the lock in the lower corner that usually indicates I am shopping securely. Is the site/shopping secure?

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 SafeBrowser

more options

Was going to make an online purchase and noticed the lock that is usually in the lower right corner was not there, so did not enter my credit card information and did not make the purchase. How do I know if I am securely browsing/shopping if I do not see this lock? Thank you.

Was going to make an online purchase and noticed the lock that is usually in the lower right corner was not there, so did not enter my credit card information and did not make the purchase. How do I know if I am securely browsing/shopping if I do not see this lock? Thank you.

被采纳的解决方案

Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

定位到答案原位置 👍 0

所有回复 (5)

more options

选择的解决方案

Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

more options

Whenever I shop online, which I do often, I make sure that the site uses "https://" as opposed to "http://" in their web address, especially if you're providing your personal information like your credit card info. The "s" stands for "secure". You can read more about "HTTPS" and other precautions you need to take at: Shopping Safely Online.

more options

Thank you so much. Looking a little further, I made a discovery regarding firefox, which is posted on their site.

If you see a little box immediately left of the url in firefox, click on it to see more security information about the page you are on. Voila: there is the lock! yay.

Appreciate your response.

more options

Thank you for the detailed response!!!

more options

Foxy115:

To help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to the reply ABOVE that BEST solved your question
  • DO NOT click "Solved It" next to this reply

Thanks