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Cannot download zip file

  • 1 个回答
  • 6 人有此问题
  • 7 次查看
  • 最后回复者为 htrevelyan

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Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received).

The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received). The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

所有回复 (1)

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I have the same problem since updating to Firefox 8 on my MacBook Pro. Now all files download as .ashx, sometimes I can open them via Word, but often they won't open at all. Previous versions of Firefox opened them in the appropriate application and saved them to the desktop. This has become such a problem that I have abandoned Firefox and have returned to Safari .....