为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Got msg from Firefox Crash Reporter. When will it be back?

  • 1 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 the-edmeister

jlrsrd
jlrsrd
more options

Each time we click on the Firefox icon, the Crash Reporter appears saying Firefox has crashed, we'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. 

I did as directed, including sending my e-mail address. So far no change.

Please help, James

Each time we click on the Firefox icon, the Crash Reporter appears saying Firefox has crashed, we'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. I did as directed, including sending my e-mail address. So far no change. Please help, James

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

If Firefox crashes even in the SafeMode, see the section under:
You can't open Firefox because it crashes at startup even in Safe Mode: