Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

after closing of firefox iwant to net browsing. at the time of fire fox opning one message received. the message is firefox already running but not responding. to open a new window you must first close the existing firefox process or restart your system

  • 1 个回答
  • 10 人有此问题
  • 1 次查看
  • 最后回复者为 SafeBrowser

more options

opening new window the following message is alerted.

FIREFOX IS ALREADY RUNNING,BUT IS NOT RESPONDING. TO OPEN A NEW WINDOW YOU MUST FIRST CLOSE THE EXITING FIREFOX PROCESS, OR RESTART YOUR SYSTEM.

IAM ALREADY CLOSED THE BROWSER. ANOTHER TIME OPENING THE ABOVE MESSAGE RECEIVED. FIREFOX NOT OPEN. SAME PROBLEM FREQUENTLEY AFFECTED BROWSING.MANY TIMES RESTART WINDOWS REQUIRED. PLEASE SOLVE THE PROBLEM. THANKYOU. KHANJAFFAR

opening new window the following message is alerted. '''FIREFOX IS ALREADY RUNNING,BUT IS NOT RESPONDING. TO OPEN A NEW WINDOW YOU MUST FIRST CLOSE THE EXITING FIREFOX PROCESS, OR RESTART YOUR SYSTEM.''' IAM ALREADY CLOSED THE BROWSER. ANOTHER TIME OPENING THE ABOVE MESSAGE RECEIVED. FIREFOX NOT OPEN. SAME PROBLEM FREQUENTLEY AFFECTED BROWSING.MANY TIMES RESTART WINDOWS REQUIRED. PLEASE SOLVE THE PROBLEM. THANKYOU. KHANJAFFAR

所有回复 (1)

more options

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: