为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I click on Firfox but it does not appear on my screen

  • 2 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 DaveAdd

more options

I click on Firefox icon but it does not come up. My computer does connect to the internet but I can't find a browser to use the internet. Firefox doesn't show up

I click on Firefox icon but it does not come up. My computer does connect to the internet but I can't find a browser to use the internet. Firefox doesn't show up

所有回复 (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

If that doesn't help, launch the task manager (Ctrl+Shift+Esc) and check if the process firefox.exe is running. If it is, end the process and start Firefox again.