为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Your latest update prevents me from communicating on Yahoo Messenger. No problem with IE. How do I fix? I don't like updates that cause problems. If it ain't broke don't fix it

  • 2 个回答
  • 4 人有此问题
  • 10 次查看
  • 最后回复者为 sportsnut

more options

I am unable to use Yahoo Messenger when connected to Firefox. Mail works but not messenger. I receive notice of message but when I try to open the message and respond, nothing happens. Neither can I initiate a chat. I tried using IE and all Yahoo services work fine so the problem is with your last update. I want to reinstall the previous version. you should not automatically update versions if problems like this are going to occur. Please respond with a fix.

I am unable to use Yahoo Messenger when connected to Firefox. Mail works but not messenger. I receive notice of message but when I try to open the message and respond, nothing happens. Neither can I initiate a chat. I tried using IE and all Yahoo services work fine so the problem is with your last update. I want to reinstall the previous version. you should not automatically update versions if problems like this are going to occur. Please respond with a fix.

被采纳的解决方案

A slight "work-around" if you know that the contact is going to chat with you...

Keep a chat tab open for them. If there is already an open tab, chat works fine.

When you click on their name, two tabs will appear - the one showing a constant loading "dial". Close that one. Then just keep the other tab open.

I know it is impractical if you have many contacts that chat with you, but if you have just a couple, it's at least a possibility to be able to chat with them through Mail.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

A slight "work-around" if you know that the contact is going to chat with you...

Keep a chat tab open for them. If there is already an open tab, chat works fine.

When you click on their name, two tabs will appear - the one showing a constant loading "dial". Close that one. Then just keep the other tab open.

I know it is impractical if you have many contacts that chat with you, but if you have just a couple, it's at least a possibility to be able to chat with them through Mail.

more options

Thanks for the suggestion Rhonda. You're correct in saying this is impractical though. The fact is, I can't open a tab to keep it open. After doing some online research, I was able to locate a site where I could download a previous Firefox version (6.0). Problem solved! Google: "How can I find a previous version of Firefox. As I stated in my original question, Mozilla should not update w/o making certain it doesn't create these issues. I spent hours on this. I also turned off auto updates. I appreciate your suggestion. Thank you!