为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I try to choose "Proerties" in the print dialog box, I get an exception?

  • 4 个回答
  • 3 人有此问题
  • 10 次查看
  • 最后回复者为 GRSULL

more options

When I try to choose "Properties" in the print dialog box, I get an exception. The exception says " "Dell Photo Printer 720 Properties" "Function Address 0x0 caused a protection fault (exception code 0xc0000005) The application property sheet page(s) may not function properly."

When I try to choose "Properties" in the print dialog box, I get an exception. The exception says " "Dell Photo Printer 720 Properties" "Function Address 0x0 caused a protection fault (exception code 0xc0000005) The application property sheet page(s) may not function properly."

所有回复 (4)

more options

-> Update Firefox to the latest version 10.0.1

-> Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

由Hasan于修改

more options

Thank you for responding. I have circumvented the problem by going to my control panel, opening "Printers" , opening "Preferences", either choosing "Print Color in black and white", it always will print B&W, or leaving unchecked, and it always prints in color. A little inconvenient, but OK. The print function in some applications, ie. Word, choosing properties brings up the proper dialog box where B&W can be chosen. The problem appears to be associated with Mozilla. Thanks

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

I tried both suggestions, Printing a web page, and Firefox prints incorrectly to no avail. I still get the same exception when I tried to choose "properties" in the print dialog box.

I can use the "control panel", choose the printer, choose the settings, and then choose either to print in color or B&W. The printer will print that way until I change it. I cannot do it in the "print" function/properties. A little inconvenient, but OK.

It works fine in Word, Excel, etc.

Thanks for trying to help me.