after upgrading to 10.0 today, got to "reboot" action. Would not open after rebooting....continued to direct to reboot over and over.
Tried to uninstall. When clicked "remove" again asked to reboot to new version. Again it wouldn't uninstall. Unplugged computer x2. Stil says to reboot. Tried to restore system to yesterday but still "reboot" come up time after time. Can not open Firefox. It appeared to download the upgrade normally until the reboot action.
被采纳的解决方案
Thanks! I was able to uninstall after downloading Firefox to my desktop. There were still a few files I could not delete at the time, but they appear to be gone now.
定位到答案原位置 👍 0所有回复 (2)
Hi Damion45,
Usually the only reason it will ask you to reboot is if there is a file that must be modified that the updater doesn't currently have access to. You should try running the Firefox program once as Administrator:
- Right-click the icon and choose Run as Administrator
If that doesn't help then do a clean reinstall.
- Download a fresh copy of Firefox from the Mozilla download page and save the file to the desktop.
- Uninstall your current version of Firefox and remove the Firefox program folder before running the new installer.
- Run installer
Remember that you don't want to remove personal data when uninstalling. That way you'll still have your personal information.
Hopefully this helps!
选择的解决方案
Thanks! I was able to uninstall after downloading Firefox to my desktop. There were still a few files I could not delete at the time, but they appear to be gone now.