为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox [9.0.1] turns off unexpectedly

  • 3 个回答
  • 4 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

Sometimes when I click on a site firefox turns off completely. Only happens occasionally but today, twice, when I entered my password and username Firefox turned off. I reopened, tried again by entering username and password and when I hit 'submit' it turned off again.

Sometimes when I click on a site firefox turns off completely. Only happens occasionally but today, twice, when I entered my password and username Firefox turned off. I reopened, tried again by entering username and password and when I hit 'submit' it turned off again.

所有回复 (3)

more options
more options

Hi Vivek.Wilfred, I don't really think any of your suggestions are applicable to me. First of all the problem only happens occasionally, maybe once a week, if that, so it would be hard to determine if the 'problem still occurs'. Also, I do not have any 'add-ons' whatsoever, I do not have any 'extensions' or 'themes' and I do not have any toolbars, other than the one coming with firefox. I've gone through each of your suggestions but, as mentioned above, none seem to apply to my situation. I appreciate you help but if you can think of anything else that may cause this [occasional] problem, please let me know. I would like information regarding another "annoyance" with firefox. It always has a 'wallpaper' in the background behind my home page, about an inch on the left and right hand side of the screen. I have to zoom in, control/mouse wheel, to cover the wallpaper but then I am required to move my slider left and right to see my whole screen. When I click on the wallpaper a full screen opens up showing the wallpaper but I have no idea how to remove it. AND, it is not always the same wallpaper every time. I am attaching a screenshot of the annoying pest.

Appreciate any help with this, if you can, Thanks, yep.

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also: