为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

i just installed a new hp 8500 office jet. i can print from adobe, explorer, one note but not from a mozilla page.does anyone know how to fix this ? my 8500 worked just fine with mozilla

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cindylido

cindylido
cindylido
more options

My printer is an HP 8600 OFFICE JET. I cannot print anything when using mozilla. when i'm using explorer and i go to yahoo or yahoo finance or any other website print my stock portfolios, email, etc. but i can't do that when i'm in mozilla. I didn't have that problem with my HP OFFICE JET 8500. HP support hasn't been able to resolve the issue.

My printer is an HP 8600 OFFICE JET. I cannot print anything when using mozilla. when i'm using explorer and i go to yahoo or yahoo finance or any other website print my stock portfolios, email, etc. but i can't do that when i'm in mozilla. I didn't have that problem with my HP OFFICE JET 8500. HP support hasn't been able to resolve the issue.

所有回复 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Does that printer appear in the "Printer -> Name" drop-down and can you select it?

See the screenshot below ...

cindylido
cindylido 提问者
more options

yes, i checked that but doesn't get me anywhere. any other advice will really be appreciated ! thanks !