We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

My "Remove Cookie" and "Remove all Cookies" buttons are not working.

  • 3 个回答
  • 15 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

kazzia
kazzia
more options

My "Remove Cookie" button does not work at all. When I click on "Remove All Cookies" it looks like it deletes the cookies, but when I click on "Show Cookies..." the cookies come back.

My "Remove Cookie" button does not work at all. When I click on "Remove All Cookies" it looks like it deletes the cookies, but when I click on "Show Cookies..." the cookies come back.

被采纳的解决方案

Hi,

Please check if this happens in Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

定位到答案原位置 👍 1

所有回复 (3)

Vivek
Vivek
more options

选择的解决方案

Hi,

Please check if this happens in Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

kazzia
kazzia 提问者
more options

Hi Vivek.Wilfred, thanks for answering so quickly. It seems that DoNotTrackPlus 1.4 has been the cause of my problems. This doesn't make any sense to me how this extension would be the cause. But I'm glad to have that problem solved. Thank you again for all of your help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such extensions maintain a permanent set of opt-out cookies that can't be removed.