为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When clicking on a button on a website, for example "printable view" on a webmail document, nothing happens. When using Internet Explorer, another windows pops up.

more options

I have tried unchecking the "block pop ups" box and still nothing.

I have tried unchecking the "block pop ups" box and still nothing.

所有回复 (3)

more options

Some add-ons also block pop-ups. If you have any security suite toolbars, such as McAfee, you may want to check their settings.

Links that generate pop-ups generally use JavaScript. I assume JavaScript is enabled in the options (same tab as pop-up blocker), or you would notice lots of other issues? Are you using any add-ons that might inhibit some or all features of JavaScript on a site (e.g., NoScript)?

more options

Yes Javascript is enabled and I am not using Norton or any security suite that adds a toolbar. I prefer Firefox to Internet explorer, if I could just solve this issue. Thanks

more options

Have you thought about installing Firefox 11??

Since add-ons are a common culprit in modifying website functionality, you could test without them.

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, try starting Firefox in Firefox Safe Mode. Be careful not to "reset" anything permanently if you didn't back up. Just click "Continue in Safe Mode".

Do the links work correctly? If not, you try creating a new (blank) profile: Managing profiles.

If that works you could try to sort out the cause in your old profile, or move key settings like bookmarks from your damaged profile to the new profile, see: Recovering important data from an old profile.

Hope this helps.