Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Old version of FF died, downloaded new, would not launch, created new profile (did NOT show any old profiles, did NOT delete an old profile). Looked for old profile, none seem to exist. Nothing in library folder. Help. Need those bookmarks back!

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

managed to open the terminal app, and create a new profile. Went looking for older profile and ...nothing. there is NO firefox/mozilla folder in library/application support. I searched for "firefox" on the hd and didnt recognize anything that could/would be the profile folder. i did search my trash as well. help please  :-(

managed to open the terminal app, and create a new profile. Went looking for older profile and ...nothing. there is NO firefox/mozilla folder in library/application support. I searched for "firefox" on the hd and didnt recognize anything that could/would be the profile folder. i did search my trash as well. help please :-(

被采纳的解决方案

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

In Mac OS X v10.7, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear

You can also use this command in a Terminal window to remove the hidden flag.

  • Mac HD > Applications > Utilities > Terminal
  • chflags nohidden ~/Library

定位到答案原位置 👍 0

所有回复 (4)

more options

Thanks My system is Windows 7 SP1 fully updated with Norton 360 a/v My problem is as follows: Installed Firefox with no difficulty It opened normally Used and setup Google News UK as default page with no difficuly and page opened normally. But then trried to open individual items in Google News and every time got message Internet Explorer cannot open this site Set up a bare Windows 7 SP1 drive and installed Firefox and continued with same message when opening items on the page I also use both MSN and Yahoo browsers and neither have any problems I have repeated the process in Windows 8 beta with the same result Daniel

more options

选择的解决方案

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

In Mac OS X v10.7, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear

You can also use this command in a Terminal window to remove the hidden flag.

  • Mac HD > Applications > Utilities > Terminal
  • chflags nohidden ~/Library

more options

oh thank you SOOOOOO Much  :-)

more options

You're welcome