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Add on manager won't load in FF11 - simply says "Loading" for hours

  • 5 个回答
  • 6 人有此问题
  • 1 次查看
  • 最后回复者为 xzxzyx

xzxzyx
xzxzyx
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Using FF11 on Win 7, the add on manager simply says loading forever. I'm unable to access my own addons to activate / deactivate them as appropriateI've tried: 1) Clicking on Extensions, Plugins, Appearance then going back to Add on 2) Starting in safe mode and resetting user preferences 3) The addon site is up and working and I can add new addons by accessing the address directly from my browser 4) Uninstalling and reinstalling firefox

Any suggestions greatly appreciated. I see this was a problem on FF6 but I haven't seen people having trouble with FF11

Thanks

Using FF11 on Win 7, the add on manager simply says loading forever. I'm unable to access my own addons to activate / deactivate them as appropriateI've tried: 1) Clicking on Extensions, Plugins, Appearance then going back to Add on 2) Starting in safe mode and resetting user preferences 3) The addon site is up and working and I can add new addons by accessing the address directly from my browser 4) Uninstalling and reinstalling firefox Any suggestions greatly appreciated. I see this was a problem on FF6 but I haven't seen people having trouble with FF11 Thanks

被采纳的解决方案

I've fixed it - backed up by preferences with MozBackup (favorites and passwords only), uninstalled firefox, reinstalled firefox then restored my backup. I've had to reinstall my extensions separately. Seems like my extensions in APPDATA got corrupted (or something!)

定位到答案原位置 👍 2

所有回复 (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If the Get Ad-ons tab is selected on the about:addons page then you can go to a different tab like"Extensions" to see the extensions or "Plugins" to see the plugins.

由cor-el于修改

xzxzyx
xzxzyx 提问者
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I'm not clear what you are suggesting I'm sorry. Plugins brings up my plugins, Extensions is blank but the Get Addons tab just loads and loads

由xzxzyx于修改

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you have many extensions installed?

Firefox sends a list of currently installed extensions to the Mozilla server to avoid extensions that are already installed from getting suggested.

xzxzyx
xzxzyx 提问者
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I have a fair few installed but have deactivated them all since this started in the hope that it was a conflict of some kind. The extensions tab is just blank though there should be some extensions there. Just for fun I let it try to connect to the Addon page and after 2 hours - still nothing -- sighhhh

Thanks for your thoughts

xzxzyx
xzxzyx 提问者
more options

选择的解决方案

I've fixed it - backed up by preferences with MozBackup (favorites and passwords only), uninstalled firefox, reinstalled firefox then restored my backup. I've had to reinstall my extensions separately. Seems like my extensions in APPDATA got corrupted (or something!)