Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

plugins are enabled and still showing as disabled in the "troubleshooting information" page

  • 1 个回答
  • 3 人有此问题
  • 7 次查看
  • 最后回复者为 cor-el

more options

as explained in the question itself...all my plugins are enabled however in the "troubleshooting page" its showing as "false" under the "enabled" section of the "Extensions" topic. this in turn i believe is not allowing me to view any online streaming videos which require adobe flash or shockwave player. Also i am not able to install any of the versions of the adobe flash player. Whenever i try the installation shows timeout at 7% and interrupts! Please kindly help!!

as explained in the question itself...all my plugins are enabled however in the "troubleshooting page" its showing as "false" under the "enabled" section of the "Extensions" topic. this in turn i believe is not allowing me to view any online streaming videos which require adobe flash or shockwave player. Also i am not able to install any of the versions of the adobe flash player. Whenever i try the installation shows timeout at 7% and interrupts! Please kindly help!!

所有回复 (1)

more options

You only see extension on the Help > Troubleshooting Information page.

Your system details list shows that you have an old Shockwave Flash 10.0 r45 version that you need to remove (uninstall).

See:

You can find the 32 bit version of the Flash Player installer for a 32 bit Firefox version here (scroll down to Flash Player (32 bit)):