为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox can't connect, IE can, tried everything in the support articles and nothing worked

  • 4 个回答
  • 5 人有此问题
  • 10 次查看
  • 最后回复者为 imkikyo

more options

Firefox can't connect to the internet, but IE is working just fine. I've tried uninstalling and reinstalling, I tried changing all the firewall settings, I tried disabling DNS prefetch and IPv6, none of it worked. If I try to go to any website Firefox immediately gives me this message: Unable to connect




         Firefox can't establish a connection to the server at www.google.com.
       



 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
Firefox can't connect to the internet, but IE is working just fine. I've tried uninstalling and reinstalling, I tried changing all the firewall settings, I tried disabling DNS prefetch and IPv6, none of it worked. If I try to go to any website Firefox immediately gives me this message: Unable to connect Firefox can't establish a connection to the server at www.google.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

所有回复 (4)

more options

please try generally disabling your firewall temporarily and see if that works in order to pinpoint the problem...

more options

Try to remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Tried disabling the firewall, nothing happened. It's Windows Firewall, nothing special.

more options

Removed the rules for Mozilla Firefox from my firewall, but I didn't see any rules for the updater or plugin-container. I opened Firefox again and tried to connect to a website, but the firewall didn't even ask me for permission.