We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Opening secure attachment in Firefox

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 cor-el

DilbertW01
DilbertW01
more options

I have a user who has a secure attachment sent to her in an e-mail. Because of the secure nature of the e-mail, she cannot save the PDF locally and open it in Adobe. It will only open on her Mac using the default browser - currently Firefox. It opens to a blank screen.

If she changes her default browser to Safari, it opens fine.

Any suggestions? I have tried to add 127.0.0.1 as an exception to the pop-up blocker and just about everything else. No success so far.

I have a user who has a secure attachment sent to her in an e-mail. Because of the secure nature of the e-mail, she cannot save the PDF locally and open it in Adobe. It will only open on her Mac using the default browser - currently Firefox. It opens to a blank screen. If she changes her default browser to Safari, it opens fine. Any suggestions? I have tried to add 127.0.0.1 as an exception to the pop-up blocker and just about everything else. No success so far.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been problems reported with the latest Adobe Reader update on Mac.

You can disable the Adobe Reader plugin in Firefox and use the Adobe Reader program or Preview instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.