Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problem with drop down windows (History, Form Drop Downs, etc)

  • 7 个回答
  • 8 人有此问题
  • 8 次查看
  • 最后回复者为 Gbag9

more options

All of my drop down menus seem buggy, including but not limited to, search bar history, drop down menus on forms, options given to me on auto-complete, etc. Whenever I go to type something in, such as a "g" in the address bar to begin typing in a website, the drop history suggestions wont display unless I hover my cursor down to where the drop down menu would reach to. To illustrate better, if I keep my cursor in the address bar and type a g, nothing will drop down. If I place my cursor about an inch down (where the first or second recommendation would be displayed) then I can see all of the options.

This happens on all sorts of things, and while it makes it annoying to quickly go to a website, it makes certain websites or forms inaccessible completely. Any ideas? Running windows 7 with only adblocker installed. I've tried both using firefox in safemode and disabling hardware accelerated graphics with no success. Thanks.

Oh, and in case I'm still not clear, after this question, the "This happened" box, I can only see the dropdown options by quickly clicking the down arrow and then rapidly scrolling to where the options would be if the dropdown displayed normally.

All of my drop down menus seem buggy, including but not limited to, search bar history, drop down menus on forms, options given to me on auto-complete, etc. Whenever I go to type something in, such as a "g" in the address bar to begin typing in a website, the drop history suggestions wont display unless I hover my cursor down to where the drop down menu would reach to. To illustrate better, if I keep my cursor in the address bar and type a g, nothing will drop down. If I place my cursor about an inch down (where the first or second recommendation would be displayed) then I can see all of the options. This happens on all sorts of things, and while it makes it annoying to quickly go to a website, it makes certain websites or forms inaccessible completely. Any ideas? Running windows 7 with only adblocker installed. I've tried both using firefox in safemode and disabling hardware accelerated graphics with no success. Thanks. Oh, and in case I'm still not clear, after this question, the "This happened" box, I can only see the dropdown options by quickly clicking the down arrow and then rapidly scrolling to where the options would be if the dropdown displayed normally.

所有回复 (7)

more options

Try to disable hardware acceleration.

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

more options

Cor-el,

I tried disabling hardware acceleration, and even tried it a second time after your reply. Still no dice. Any other ideas?

more options

Try a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


If that still doesn't work then try a new profile as well.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

Tried both methods and still nothing :( I just noticed too that when I go to forums and such and hover over a topic, I no longer get that drop down preview box. Additionally, and something you may be more familiar with, when I hover over things such as "find" and "save page as" in the firefox menus, the box that gives the shortcuts for those options (Ctrl+f, etc.) also is unable to display. It shows for a quick second before disappearing.

Out of curiosity, I tested to see if I had this issue on both google chrome and IE. The issue remained in chrome but not in IE. I'm really baffled as to what can be causing this.

more options

Did you close and restart Firefox after disabling hardware acceleration?

more options

Yes I did.

more options

Cor-El,

After doing some more research I found out this problem is evidently being caused by my wireless mouse. Sure enough, as soon as I went back to using my trackpad the issue fixed itself. Thank you for all your help, sorry it ended up being such an oddball solution.