为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Upgraded To OSX Lion And Cannot Retrieve My Info From Sync...Not Designed To Do This?

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

Jibberish18
Jibberish18
more options

I'm confused as to what Sync can do. Can Sync uploaded your previous info BACK to you if you install another operating system for example? Or is it made simply to store whatever information you tell it to and nothing else? I just installed OSX Lion on my Macbook and I could not retrieve my old Sync Info from OSX Snow Leopard. I followed instruction on how to receive a new recovery key and all this seemed to do was upload my newest info into sync and override everything. I'm confused. Can someone clear this up for me? Thank you.

I'm confused as to what Sync can do. Can Sync uploaded your previous info BACK to you if you install another operating system for example? Or is it made simply to store whatever information you tell it to and nothing else? I just installed OSX Lion on my Macbook and I could not retrieve my old Sync Info from OSX Snow Leopard. I followed instruction on how to receive a new recovery key and all this seemed to do was upload my newest info into sync and override everything. I'm confused. Can someone clear this up for me? Thank you.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You should always backup the recovery key because that key is used to encrypt your data before sending it to the server.
Your data is removed from the Sync server as soon as you reset or change the recovery key.
You can request to send a new password to your email address in case you lost that, but your recovery key can't be recovered unless there are still other devices synced.