为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Unable to connect to internet

  • 3 个回答
  • 2 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

I went through the firewall settings and deleted the older version and enabled the new and saved. Still no connection. My internet provider is Charter Communications. Explorer works fine, outlook works fine. Everything else seems to connect to the internet. I went through this drill as instructed on your website around five times, no good! I have now uninstalled Firefox because I was unable to reset explorer for my default browser.

由NoahSUMO于修改

所有回复 (3)

more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall.
Let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Even turning the firewall off, it will still not conect to the internet.

more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":