Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Can not change location on Home Depot site (hangs)

paytona
paytona
more options

The store locator on the Home Depot website hangs on my Dell Computer running Windows XP but not on my newer Dell running Windows 7. It does not hang on the Lowes site as has been the case with a different problem that I have read about. I have checked the add-ons on both machines and they are similar. The store locator works fine in IE.

The store locator on the Home Depot website hangs on my Dell Computer running Windows XP but not on my newer Dell running Windows 7. It does not hang on the Lowes site as has been the case with a different problem that I have read about. I have checked the add-ons on both machines and they are similar. The store locator works fine in IE.

所有回复 (4)

MozillaFirefox911
MozillaFirefox911
more options

have you tried safe mode troubleshooting?

paytona
paytona 提问者
more options

I have tried safe mode now, since it was suggested. It works fine in safe mode. Any ideas on which add-ons to start disabling? I do have Ghostery enabled

paytona
paytona 提问者
more options

I have now gone through and disabled all of the add-ons one at a time and with all of them disabled, I still have the problem. I have restarted in safe mode and then enabled all of the add-ons by hand and the store finder works fine. Any ideas about where this leads me? I am not sure where to go next.

MozillaFirefox911
MozillaFirefox911
more options

are there any programs on your computer that you think have that kind of software?