We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

RHEL 6.3 : firefox 13.0.5 won't start

  • 5 个回答
  • 15 人有此问题
  • 1 次查看
  • 最后回复者为 Cozmoz

more options

Previously I was successfully running Firefox 13.0.5 ( 32-bit version) on the 64-bit Red Hat Enterprise Linux v6.2.

I need to use a 32-bit Firefox because I need to use a 32-bit eclipse.exe and various other 32-bit tools on this 64-bit environment.

Today the RHEL v6.2 got upgraded to v6.3.

Now firefox 13.0.5 (32-bit) will not start, it gives this message: Error: Platform version '10.0.5' is not compatible with minVersion >= 13.0 maxVersion <= 13.0


Note: the RHEL 6.3 has a 64-bit Firefox 10.0.5 (but I am explicitly starting the 32-bit Firefox 13.0.5 via /opt/firefox13/firefox. --- How do I get the32-bit Firefox 13.0.5 running again ?

Previously I was successfully running Firefox 13.0.5 ( 32-bit version) on the 64-bit Red Hat Enterprise Linux v6.2. I need to use a 32-bit Firefox because I need to use a 32-bit eclipse.exe and various other 32-bit tools on this 64-bit environment. Today the RHEL v6.2 got upgraded to v6.3. Now firefox 13.0.5 (32-bit) will not start, it gives this message: Error: Platform version '10.0.5' is not compatible with minVersion >= 13.0 maxVersion <= 13.0 ------ Note: the RHEL 6.3 has a 64-bit Firefox 10.0.5 (but I am explicitly starting the 32-bit Firefox 13.0.5 via /opt/firefox13/firefox. --- How do I get the32-bit Firefox 13.0.5 running again ?

被采纳的解决方案

SOLVED For some reason the Firefox 13.0.1 directory (for me this was /opt/firefox13) had its libxul*.so as a symbolic link to /usr/lib/libxul*.so. I unlinked the symbolic link, and ensured that the libxul*.so was the one that came with Firefox13. This solved the problem, Firefox 13.0.1 now runs correctly again.

定位到答案原位置 👍 3

所有回复 (5)

more options

Typo in my previous post, I mean firefox 13.0.1 (32-bit) and not 13.0.5. Symptom remains unchanged, starting firefox 13.0.1 gives: Error: Platform version '10.0.5' is not compatible with minVersion >= 13.0 maxVersion <= 13.0

more options

选择的解决方案

SOLVED For some reason the Firefox 13.0.1 directory (for me this was /opt/firefox13) had its libxul*.so as a symbolic link to /usr/lib/libxul*.so. I unlinked the symbolic link, and ensured that the libxul*.so was the one that came with Firefox13. This solved the problem, Firefox 13.0.1 now runs correctly again.

more options

Hi, I'm having the same problem with version 14.0.1, could you possibly explain how to fix this in a step by step process? I'm having trouble finding 'libxul' and I have no idea what I am suppose to do when I do find it. I'm running Waterfox on Windows 7, 64 bit.

more options

You usually get such an error if not all the files were updated properly and the content of application.ini doesn't match the version of the libxul.so file in the Firefox installation directory.
Such issues are usually caused because files were used by other applications during an update.

It should work if you download a full version and delete all the files in the Firefox installation directory and copy the files in the tar.bz2 archive to that folder. If it is a problem with a version that has been installed via the repositories then it may be more difficult to fix it, but uninstalling and reinstalling should work in this case as well.

You can find the latest Firefox release in all languages and for all Operating Systems here:

more options

Uninstalling and re-installing seemed to work. I still had some issues pinning it to my taskbar but after trying a few times it seemed to work. Thanks.