为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I used sync on my computer than I rebooted the computer and now when I load sync none of my synced data such as bookmarks and websites are showing, whats to do?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

As said I had to reboot my computer and in order to save my data i created an sync account and synced my data. After which I rebooted the computer I didn't get the password for pairing the device. I have the password and login for the account so that's not the issue. Just that none of my saved data is loading on my freshly rebooted computer.

As said I had to reboot my computer and in order to save my data i created an sync account and synced my data. After which I rebooted the computer I didn't get the password for pairing the device. I have the password and login for the account so that's not the issue. Just that none of my saved data is loading on my freshly rebooted computer.

所有回复 (1)

more options

Do you really mean reboot the computer or did you format the computer and reinstalled the Operating System?

Did you also made a backup of the sync (recovery) key?

That key is used to encrypt the data before uploading it to the sync server and without it your data can't be accessed and is lost.
You can only pair a device if both computers (Firefox instances with their profile) are running at the same time.