为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I try to upload a document or photo, firefox stops responding.

  • 4 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 dumdidadida

more options

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	14.0.1.4577
 Application Timestamp:	5000b729
 Hang Signature:	3705
 Hang Type:	64
 Waiting on Application Name:	nmsrvc.exe
 Waiting on Application Version:	0.0.0.0
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	3705ea53997d2daa8f629a54f076866d
 Additional Hang Signature 2:	c3ef
 Additional Hang Signature 3:	c3eff3279cb83667da086570bd026e6c
 Additional Hang Signature 4:	3705
 Additional Hang Signature 5:	3705ea53997d2daa8f629a54f076866d
 Additional Hang Signature 6:	c3ef
 Additional Hang Signature 7:	c3eff3279cb83667da086570bd026e6c

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt
Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 14.0.1.4577 Application Timestamp: 5000b729 Hang Signature: 3705 Hang Type: 64 Waiting on Application Name: nmsrvc.exe Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 3705ea53997d2daa8f629a54f076866d Additional Hang Signature 2: c3ef Additional Hang Signature 3: c3eff3279cb83667da086570bd026e6c Additional Hang Signature 4: 3705 Additional Hang Signature 5: 3705ea53997d2daa8f629a54f076866d Additional Hang Signature 6: c3ef Additional Hang Signature 7: c3eff3279cb83667da086570bd026e6c Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

所有回复 (4)

more options

Hi,

Please see this. You can also try to search for nmsrvc.exe (see the report above) and decide an appropriate action based on the usefulness of it.

more options

选择的解决方案

more options

Thank you for your help...it was network magic, which I uninstalled. Hopefully I don't need it.

more options

Glad we could be helpful :)