为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After deleting my user name & password for one website, it does not ask me to save it anymore. How do I save it again?

  • 2 个回答
  • 4 人有此问题
  • 26 次查看
  • 最后回复者为 cor-el

more options

I went into my saved passwords and deleted a user name and password for one website. Now, it will not ask me to save the password for that website anymore. I am not using private browsing and my remember form history is checked. The website is not listed in the exceptions. Remember passwords for sites is checked. The website I am trying to save from has not changed in any way. My computer has not had any changes to it recently. I did not install or uninstall any programs. It does still ask me to save passwords on other sites, just not the one that I deleted. How do I fix it so that it will save the user name and password again for that one website?

I went into my saved passwords and deleted a user name and password for one website. Now, it will not ask me to save the password for that website anymore. I am not using private browsing and my remember form history is checked. The website is not listed in the exceptions. Remember passwords for sites is checked. The website I am trying to save from has not changed in any way. My computer has not had any changes to it recently. I did not install or uninstall any programs. It does still ask me to save passwords on other sites, just not the one that I deleted. How do I fix it so that it will save the user name and password again for that one website?

所有回复 (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Did you verify that there are any other (possibly empty) names saved for that domain?

You can use these steps to remove saved (form) data from a drop down list:

  1. Click the (empty) input field on the web page to open the drop down list
  2. Highlight an entry in the drop down list
  3. Press the Delete key (on Mac: Shift+Delete) to remove it.

The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

See: