We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problems with updating firefox

  • 3 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

I have used firefox for a few years and now it says I have an old version and I have tried multiple times to download the new version but every time I get to the point of g the firefox symbol in to applications it asks "would u like to replace this?" and I click yes then it says "The operation can’t be completed because you don’t have permission to access some of the items." What the heck does that mean?!

I have used firefox for a few years and now it says I have an old version and I have tried multiple times to download the new version but every time I get to the point of g the firefox symbol in to applications it asks "would u like to replace this?" and I click yes then it says "The operation can’t be completed because you don’t have permission to access some of the items." What the heck does that mean?!

所有回复 (3)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

more options

hello
My name is thien
my site is: xxx.xxxxxxxx.xxx
xxx.xxxxxxxx.xxxx

I am using Firefox 14, I find Firefox 14 has a problem, it is in error when I open the new tab, so let me ask Firefox have 14 What is wrong, please just help me, while I'm open as tab, then it suddenly disappeared Here are pictures of error:

[links removed by Moderator - please do not post unrelated (spam) links]

由cor-el于修改

more options

To thiendep

You have different problem than the OP that started this thread, so please start a new thread for your question.

See: