Problem loading a page?
Suddenly I can not use Firefox, IE still works.
When I try to use Firefox I consistently get the following message.
Firefox can't find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/omni.ja!/chrome/browser/content/browser/undefinededge.jeetyetmedia.comjs/google/google_20120307.js.
I have done the following to no avail.
1 Uninstalled Firefox and then re-installed 2 Deleted Mozilla directory and then re-installed Firefox 3 Updated plugins 4 Disabled plugins 5 Windows system restore (although restore appeared unsuccessful
所有回复 (2)
hello ncartmell, this might be related to malware being active on your system. please do a full scan of your system with your security software already in place & also do a scan with the free version of malwarebytes.
for more information please refer to the following links: Troubleshoot Firefox issues caused by malware
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode