为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes

  • 1 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 user633449

rpwvols512
rpwvols512
more options

Using the latest version of Aurora on latest version of Mac OSX Mountain Lion. Haven't had any problems to date. All of a sudden this morning, Aurora and Firefox both crash on start up, never opens. Please see below crash report from Apple, maybe this is an Apple problem?

Process: firefox [388] Path: /Applications/FirefoxAurora.app/Contents/MacOS/firefox Identifier: org.mozilla.aurora Version: 17.0a2 (1712.9.6) Code Type: X86-64 (Native) Parent Process: launchd [144] User ID: 501

Date/Time: 2012-09-07 11:59:42.371 -0400 OS Version: Mac OS X 10.8.1 (12B19) Report Version: 10

Interval Since Last Report: 172415 sec Crashes Since Last Report: 29 Per-App Crashes Since Last Report: 29 Anonymous UUID: C95439BE-5C32-4A85-A3B0-C2BCF58B485F

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000001

Using the latest version of Aurora on latest version of Mac OSX Mountain Lion. Haven't had any problems to date. All of a sudden this morning, Aurora and Firefox both crash on start up, never opens. Please see below crash report from Apple, maybe this is an Apple problem? Process: firefox [388] Path: /Applications/FirefoxAurora.app/Contents/MacOS/firefox Identifier: org.mozilla.aurora Version: 17.0a2 (1712.9.6) Code Type: X86-64 (Native) Parent Process: launchd [144] User ID: 501 Date/Time: 2012-09-07 11:59:42.371 -0400 OS Version: Mac OS X 10.8.1 (12B19) Report Version: 10 Interval Since Last Report: 172415 sec Crashes Since Last Report: 29 Per-App Crashes Since Last Report: 29 Anonymous UUID: C95439BE-5C32-4A85-A3B0-C2BCF58B485F Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000001

所有回复 (1)

user633449
user633449
more options

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.