为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have problems with Juno.com but only when using FF

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 dedgar

more options

I can log in to Juno.com or my hotmail.com email accounts and read emails. I can generate emails and send them also. What I can't do is cut and paste to an email. I can if I am in IE but not if I'm using FF. I also can't read any news shown on the Juno.com log in page using FF but can if using IE. I also have a gmail account and I CAN cut and paste in it.

I can log in to Juno.com or my hotmail.com email accounts and read emails. I can generate emails and send them also. What I can't do is cut and paste to an email. I can if I am in IE but not if I'm using FF. I also can't read any news shown on the Juno.com log in page using FF but can if using IE. I also have a gmail account and I CAN cut and paste in it.

所有回复 (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Didn't work. Still can't but/paste.