为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot type responces to emails since mirosoft upgraded to outlook

more options

on this computer i cannot respond to my emails on my hotmail account. i click on the part of the screen where i suppose to type and nothing shows up. i can type in the subject line but not in the body.

on this computer i cannot respond to my emails on my hotmail account. i click on the part of the screen where i suppose to type and nothing shows up. i can type in the subject line but not in the body.

所有回复 (1)

more options

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your live.com cookies (save any pending work first) using either of these:

  • While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?


Your browser reported to the forum that it is Firefox 9.0.1, which was released 9 months ago now and contains numerous publicly disclosed security vulnerabilities. Have you had problems updating Firefox, or is something holding you back? Or if you check Help > About Firefox, does that show a different version?