为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problem with Firefox when Accessing Hotmail Account thru msn.com- how do I get it back to where it was 48 hrs. ago?

  • 1 个回答
  • 5 人有此问题
  • 20 次查看
  • 最后回复者为 user693271

more options

I open Firefox browser at yahoo.com and move to www.msn.com. I then try to access my hotmail account. The system takes me to the inbox but will not allow me to work with the emails shown. If I go back to msn.com and access my msn and then go to hotmail tab, click on it and the click on hotmail the syustem will allow me to work on the contents. the use of my msn to hotmail is a change that happend in the last 48 hrs.

I open Firefox browser at yahoo.com and move to www.msn.com. I then try to access my hotmail account. The system takes me to the inbox but will not allow me to work with the emails shown. If I go back to msn.com and access my msn and then go to hotmail tab, click on it and the click on hotmail the syustem will allow me to work on the contents. the use of my msn to hotmail is a change that happend in the last 48 hrs.

所有回复 (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!