We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when im looking for videos i cant see them

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

所有回复 (1)

more options

Please Update to the latest Firefox 15.0.x version.

  • Help > About Firefox

The Firefox Firefox/8.0.1 version that you currently run is no longer supported with security updates.
It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates.

由cor-el于修改