为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Your Firefox cannot be loaded. It may be missing or inaccessible.

  • 2 个回答
  • 26 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I downloaded an add-on and had to restart it. Then it asked me to reset Firefox or to use the safe mode. I chose the safe mode but instead it disabled the add-on. So I reseted the Firefox instead. And since then everytime I open the browser, it gives me a message saying "Your Firefox cannot be loaded. It may be missing or inaccessible." I went through all the forums, but they don't seem to help. They tell me to open it and recreate the profile but I can't even get the browser to open.

I downloaded an add-on and had to restart it. Then it asked me to reset Firefox or to use the safe mode. I chose the safe mode but instead it disabled the add-on. So I reseted the Firefox instead. And since then everytime I open the browser, it gives me a message saying "Your Firefox cannot be loaded. It may be missing or inaccessible." I went through all the forums, but they don't seem to help. They tell me to open it and recreate the profile but I can't even get the browser to open.

所有回复 (2)

more options

System details please? Disable or remove that Ad-don, install addons that you trust. Uninstall the current Mozilla and install the latest one. Make sure 'Mozilla' is removed fully from Appdata > Local - LocalLow - Roaming.

由Wizzy于修改

more options

Did Firefox move the old profile to the desktop (Old Firefox Data) or is it still in the old location?

Try to create a new profile.

See "Creating a profile":

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try to reset Firefox: