We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why doesn't FF15 display jpg images but internet explorer does? FF will display png, gif, and others.

  • 6 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 dumdidadida

more options

jpeg images are shown as random color pixels. when I view images information, I can view png and gif files. Internet explorer displays image properly. suspect something in my about:config has changed. when I view flash video, the images are corrupted.

jpeg images are shown as random color pixels. when I view images information, I can view png and gif files. Internet explorer displays image properly. suspect something in my about:config has changed. when I view flash video, the images are corrupted.

所有回复 (6)

more options

Hi,

You can try to update Firefox and check.

Firefox latest

If the issue persists, please check if this happens in a new profile.

Profiles Howto

Profile Manager

If you have security software (antivirus, firewall, proxy, filters etc.) that also provides for content-type checking/filtering, you can try to adjust the settings.

由dumdidadida于修改

more options

Try to disable hardware acceleration in Firefox.


Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


more options

Does creating a new user on my computer the same as creating a new profile? I did that and jpg images still do not display.

more options

Yes, usually it would have the same effect on a default non-customized Firefox installation on a default non-customized Windows installation.

more options

Thanks for your answers. I downloaded Google Chrome and I still have the problem. So apparently it is a computer problem, not a Firefox problem. Thanks again for all the suggestions.

more options

Thanks for the update :)