Facebook isn't work on firefox, the website is show empty with only the bar menu visible. it's working ok in explorer
when I open the Facebook page it didn't work. the page looks empty, blank, only the bar menu is visible. this happens without any apparently reason. I tried in explorer and it works so I don't know why not in firefox. I don't want to use explorer and I have never had this problem before with facebook.
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Does the problem happen:
- with another computer?
- in Diagnose Firefox issues using Troubleshoot Mode?
- in a new profile?
- when security software is temporarily disabled?
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: This will temporarily log you out of all sites you're logged in to.
To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
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