为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

"Firefox Certificate Installator has stoppped working" error message

  • 4 个回答
  • 14 人有此问题
  • 1 次查看
  • 最后回复者为 smilingsun

more options

Every time I start FIrefox, I receive the error "Firefox Certificate Installator has stopped working". This started after I updated my Kaspersky antivirus to the 2013 version.

Every time I start FIrefox, I receive the error "Firefox Certificate Installator has stopped working". This started after I updated my Kaspersky antivirus to the 2013 version.

所有回复 (4)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Restarted in safe mode with the default theme twice and the error still occurs. It happens before I receive the dialog to restart in safe mode.

more options

Well, the error has stopped occurring. Not sure if it fixed itself or if whatever was triggering the error is not running anymore.

more options

As far as I know, the Kaspersky Antivirus 2013 software may be incompatible with Firefox 21, thus invokes this error.