为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I just downloaded the latest version of Java and now Mozilla Firefox will not launch.

  • 2 个回答
  • 3 人有此问题
  • 52 次查看
  • 最后回复者为 GregTurner

more options

When I right click on the desktop icon, and go to find target and click on the Mozilla icon again, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible. The only thing I remember when I loaded Java was that it asked if I wanted the Ask.com toolbar. I think I said no because I have too many tool bars already. I did a search for "profiles.ini.file" and "profile_folder_-_firefox" and Windows XP returned that no file found by either name.

When I right click on the desktop icon, and go to find target and click on the Mozilla icon again, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible. The only thing I remember when I loaded Java was that it asked if I wanted the Ask.com toolbar. I think I said no because I have too many tool bars already. I did a search for "profiles.ini.file" and "profile_folder_-_firefox" and Windows XP returned that no file found by either name.

所有回复 (2)

more options

Try to delete the profiles.ini file to force Firefox to create a new default profile.

See also:

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

more options

Like I said, I did a search for the two file names stated in my first post. They don't seem to exist. I also ran %APPDATA%\Mozilla\Firefox and it came up with no file found. So no joy yet