Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My new tab opens with a "Search" page, http://www.searchnu.com/406?tag=newtab, and I am unable to add thumbnails like I used to have.

  • 8 个回答
  • 9 人有此问题
  • 4 次查看
  • 最后回复者为 HiTechMama

more options

When I used to hit "Tab" it opened with a page full of my favorite "thumbnails". Somehow I have managed to delete those, which is fine--as long as I can restart building those thumbnails. The site that pulls up every time I hit "Tab" is http://www.searchnu.com/406?tag=newtab. I don't particularly like that search "engine?"--and would at least prefer to have Google pull up as a default (even if I can't have thumbnails). I have read thru your various "help" suggestions, but can't seem to improve this situation. I realize I hit something yesterday that removed "cache" ????---and that is the probable cause of my present situation. Can you help me restore my thumbnails---and/or make the "Tab+" at least default to Google? Thanks for your help- shnolan

When I used to hit "Tab" it opened with a page full of my favorite "thumbnails". Somehow I have managed to delete those, which is fine--as long as I can restart building those thumbnails. The site that pulls up every time I hit "Tab" is http://www.searchnu.com/406?tag=newtab. I don't particularly like that search "engine?"--and would at least prefer to have Google pull up as a default (even if I can't have thumbnails). I have read thru your various "help" suggestions, but can't seem to improve this situation. I realize I hit something yesterday that removed "cache" ????---and that is the probable cause of my present situation. Can you help me restore my thumbnails---and/or make the "Tab+" at least default to Google? Thanks for your help- shnolan

被采纳的解决方案

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

定位到答案原位置 👍 5

所有回复 (8)

more options

选择的解决方案

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thank you so much!! This worked perfectly!! I would never have figured it out---and had already spent way too much time on my own trying to solve the issue. Awesome!!

more options
more options

Good Day ladies and gentlemen,

I have been infected by the searchnu pest. Not only does it change your default URL but, when you open a new tab you are automatically directed to the www.searchnu site. DO NOT EVER GO THERE....

In normal operation, this pest generates a process trying to reach a specific IP address to upload whatever information it has harvested on your PC. This process is a FireFox.exe process and the reason why the bugger's operation is not detected and not detectable. This means that the pest is hidden like a rootkit in an unused space (typically a space with all bytes being hex 00) of the firefox.exe file.

The permanent solution is as follows: 1. Backup your bookmarks and take a note of where you save them. 2. Using the Control Panel, de-install your version of FireFox. 3. Restart your PC. 4. Using Internet Explorer, get on the Internet and download a fresh version of FireFox. 5. Re-install Firefox then restore your bookmarks. 6. The problem is gone for good.

Good luck to everyone. - Tchantches

more options

Starting in safe mode makes the problem go away and tabs open in homepage .

more options

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

more options

edit1

由bluegoat于修改

more options

Then if Firefox takes my extensions away, and my apps, that is another problem. It took me hours to find and load those - so you either lose your thumbnails which is my case, or if you reset back you lose all of your extensions/apps? IS there ANY way you can get that thumbnail page BACK to loading the thumbnails?

I just cleaned my computer and it took that away and now for a new tab it puts a search engine up. May have to go back to chrome. Not so complicated.