为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why aren't flash cookies being saved in firefox?

  • 12 个回答
  • 9 人有此问题
  • 18 次查看
  • 最后回复者为 nor92

more options

I noticed when I make certain changes to videos such as mute them or lower the volume of a YouTube video, that change doesn't stay, like when I change to another YouTube video the sound goes back to its max. Why is this happening? Is there a fix for this issue?

I noticed when I make certain changes to videos such as mute them or lower the volume of a YouTube video, that change doesn't stay, like when I change to another YouTube video the sound goes back to its max. Why is this happening? Is there a fix for this issue?

所有回复 (12)

more options

Also I think the latest version of flash is causing this... is anyone else getting the same problem?

more options

Make sure that you keep YouTube cookies and also have enabled local (DOM) storage.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

I checked Dom storage enabled in aboyt:config and it is set to true already, I just installed firefox and adobe flash, but the problem still occurs. It's only on firefox not on other browsers...

more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

In case you are using "Clear history when Firefox closes":

  • do not clear Cookies

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

由cor-el于修改

more options

Thank you for the quick response :)

But I've done all of the suggestions and I still have this issue. Also twitch.tv livestreams and videos don't work for some reason could this be related?

more options

You can check the Flash storage settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings

Flash Website Storage Settings panel:

Global Storage Settings Panel:

more options

I tried to change settings using the first link, but It seems like they won't change. Website Storage Settings are set to none, and it's not letting me change it to Unlimited.

more options

Try to clear the Flash LSO folder(s) manually.

Delete the macromedia.com and #SharedObjects folders to reset all Flash cookies and settings.

  • C:\Users\<user>\AppData\Roaming\Macromedia\Flash Player\
  • %AppData%\Macromedia\Flash Player\
more options

I deleted the folders but It still didn't work. I've also uninstalled and reinstalled flash player, but the problem still persists.

more options

Also I have 32 bit flash installed if it makes any difference

more options

Please someone help me with this issue

more options

I have been having a similar problem. Ever since I upgraded to 19.0 FIrefox will NOT list cookies in the cookies window and thus they cannot be deleted.

Please, Mozilla, fix this problem.