为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why firefox crashes in both the systems when me and my friend uses facebook vedio call

  • 4 个回答
  • 1 人有此问题
  • 30 次查看
  • 最后回复者为 profvivi

more options

me and my friend was using facebook vedio call and it seems both of our browsers crashed and asked for reset. what is its cause , is it any security problem?

me and my friend was using facebook vedio call and it seems both of our browsers crashed and asked for reset. what is its cause , is it any security problem?

所有回复 (4)

more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

See also:

more options

bp-ee2e3212-7cd8-4f2b-8a96-312052130228 i think this is my crash id pls help me

more options

That is a crash caused by the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

f6956cff-77a8-4a2f-88df-fd7a6fe3ff21-browser f6956cff-77a8-4a2f-88df-fd7a6fe3ff21 sir kindly check these 2 crash reports also and let me know this was from my friends system