为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Profile Manager deleted all of my files - not just the profile. Any tips on what happened and how to resolve?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I created a profile with Profile Manager. It dumped a lot of files into the directory that I selected. At that point I wanted to delete the profile and the associated files. When I selected the Delete Profile and Delete Files option it delete all files and folders in the directory - not just the profile files. It offered no warning that it was going to delete more than the profile files. Why did it do this and is there a way to recover the missing files? OS = Windows 7.

I created a profile with Profile Manager. It dumped a lot of files into the directory that I selected. At that point I wanted to delete the profile and the associated files. When I selected the Delete Profile and Delete Files option it delete all files and folders in the directory - not just the profile files. It offered no warning that it was going to delete more than the profile files. Why did it do this and is there a way to recover the missing files? OS = Windows 7.

所有回复 (2)

more options

You could try a utility like the following, but there's no guarantee of full recovery.

http://www.piriform.com/recuva

Try to avoid making any changes to the hard drive before running that utility, and run it from external media (e.g., USB flash drive or CD) if possible.

more options

You should never select a folder to be used as profile folder that already has files in it.
You should always choose a new and empty folder because you can use the Profile Manager to take up an existing profile by choosing the location.
Removing the profile and opting to delete the files will remove all the files in that folder and remove the folder as well, so be cautious with doing that.