为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Swagbcuks recommends Firefox, but I can't get their toolbar to download on your browser. Can you help?

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 nitam

more options

Swagbucks has long recommended your browser and I have tried it before but have a hard time learning how to navigate it. Now I am sort of being forced into it as some of the swag vendors are refusing to support IE8. So I downloaded your product and now I find I cannot load my swagbucks toolbar. My neighbors have Firefox and have the toolbar without issue. So I am not sure what the issue is. I have tried all the help stuff. Uninstall, reinstall, empty the cache, check the settings, etc. But with your program all the language is a bit different so I don't even know what to look for. This should be simple. With almost 2 million users, I should think you would want to be very compatible with Swagbucks.

Swagbucks has long recommended your browser and I have tried it before but have a hard time learning how to navigate it. Now I am sort of being forced into it as some of the swag vendors are refusing to support IE8. So I downloaded your product and now I find I cannot load my swagbucks toolbar. My neighbors have Firefox and have the toolbar without issue. So I am not sure what the issue is. I have tried all the help stuff. Uninstall, reinstall, empty the cache, check the settings, etc. But with your program all the language is a bit different so I don't even know what to look for. This should be simple. With almost 2 million users, I should think you would want to be very compatible with Swagbucks.

被采纳的解决方案

Thanks for the input, the problem was that the Firefox download box was not receiving the data for some reason. The box was always empty so I was assuming that the data did not get downloaded. I finally went on a search to MY COMPUTER and found 6 versions of the file in PROGRAMS and FILES/DOWNLOADS. So there ya go for assumptions. Once I had retrieved the file from there it loaded with no difficulty. So still a little confused as why it did not go into the Firefox download box which opened and displayed, etc. But it was probably just routed that way and I didn't see it. Sorry to waste everyone's time. And my own. Should have thought to look there much earlier.

定位到答案原位置 👍 0

所有回复 (3)

more options

Quite honestly, 2,000,000 users is a fraction of one percent of Firefox's user-base. Compatibility with Firefox is a the add-on developers responsibility, not Mozilla's.

If that toolbar doesn't even install my suggestion id to try to contact the developer of that toolbar. Or ask your neighbors for help installing it.

Have you tried this add-on? - https://addons.mozilla.org/en-US/firefox/addon/swagbucks-v01/

more options

hello, compatibility of third-party addons is the sole responsibility of its developers. please contact swagbucks' support if you need help to get their product to work...

more options

选择的解决方案

Thanks for the input, the problem was that the Firefox download box was not receiving the data for some reason. The box was always empty so I was assuming that the data did not get downloaded. I finally went on a search to MY COMPUTER and found 6 versions of the file in PROGRAMS and FILES/DOWNLOADS. So there ya go for assumptions. Once I had retrieved the file from there it loaded with no difficulty. So still a little confused as why it did not go into the Firefox download box which opened and displayed, etc. But it was probably just routed that way and I didn't see it. Sorry to waste everyone's time. And my own. Should have thought to look there much earlier.