为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Crash ID: bp-1807b52d-1d1c-4877-b3e5-5b0792130320

  • 3 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 phxfeo

more options

Firefox crashed randomly when I'm watching youtube. Sometimes, youtube opened and I'm working in other app or playing game.

Firefox crashed randomly when I'm watching youtube. Sometimes, youtube opened and I'm working in other app or playing game.

所有回复 (3)

more options

hello, this is an issue with hardware acceleration - please try updatiion of yopur graphic driver

and if that doesn't work

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us! also clear cache and cookies

more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

I have disabled all addons, and I never have RealPlayer, but crashes occur anyway. Some time ago it was just "flash player crashed" inside firefox, but now the browser itself crashes. Also I have latest NVIDIA driver installed, ver 314.07.