为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Unable to download statements from my internet banking site, I use OS X 10.8.3 and could always read them before today

  • 1 个回答
  • 1 人有此问题
  • 37 次查看
  • 最后回复者为 cor-el

more options

I am unable to download statements from internet banking site. When I try to download, a new tab is opened, but there is no statement available. I got an error message when I first tried this today, but it disappeared before I could write down the exact message. I tried logging out of the banking and logging back in again, but there was no error message the second time. I have the latest version of Adobe and have updated to the latest version of Firefox. I am running OS X 10.8.3 on my iMac. I have never experienced this problem before, and my internet banking site is unable to solve the problem. Any suggestions please?

I am unable to download statements from internet banking site. When I try to download, a new tab is opened, but there is no statement available. I got an error message when I first tried this today, but it disappeared before I could write down the exact message. I tried logging out of the banking and logging back in again, but there was no error message the second time. I have the latest version of Adobe and have updated to the latest version of Firefox. I am running OS X 10.8.3 on my iMac. I have never experienced this problem before, and my internet banking site is unable to solve the problem. Any suggestions please?

被采纳的解决方案

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have and that doesn't always work properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Options > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

See also:

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have and that doesn't always work properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Options > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

See also: