为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

can not add pdf files to my e-mail-it just grinds on a 851kb file (11kb worked)not using gmail. windows xp. recently wnld java update.

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 iamjayakumars

more options

downloaded some java update for downloading support from Ontrack. SInce then firefox will not attach pdf files to my e-mail. not using g-mail, using yahoo. Windows XP. It will add small files (11kb) but just grinds on a 851kb file and never attaches it.If I choose to unclick "enable java" - the "attach files" box disappears from the attach files menu.

downloaded some java update for downloading support from Ontrack. SInce then firefox will not attach pdf files to my e-mail. not using g-mail, using yahoo. Windows XP. It will add small files (11kb) but just grinds on a 851kb file and never attaches it.If I choose to unclick "enable java" - the "attach files" box disappears from the attach files menu.

所有回复 (1)

more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.