为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

it's not letting me compose a letter

more options

It will not allow me to go back to the inbox and will not allow me to compose a letter

It will not allow me to go back to the inbox and will not allow me to compose a letter

所有回复 (1)

more options

Hi mickbenzo, are you having this problem on a webmail site, such as Gmail, Yahoo! mail, Hotmail/Outlook, or another one? Because suggestions might be related to that detail, can you provide more information about the problem?

Here is some general advice that might be useful:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Command+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

Firefox menu > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

Tools menu > Page Info > Security > "View Cookies"

That will open a dialog where you can remove the site's cookies individually.

Then try reloading the page and log in again. Does it work any better?