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详细了解

话题已存档。 如果需要帮助请提出新问题。

My email is not working - works on IE - ISP says uninstall Firefox and reinstall. Is there an easy process for this?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

melbrowning
melbrowning
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There seems to be some conflict on signing into my ISP email account. No error message, it just won't try to sign on. Works on IE. ISP had me upgrade Firefox. No. change. Last suggestion from ISP was uninstall Firefox and reinstall. Is there a way to do this without loosing bookmarks and that sort of thing. I hate MS generally and IE particularly. Is there help?

There seems to be some conflict on signing into my ISP email account. No error message, it just won't try to sign on. Works on IE. ISP had me upgrade Firefox. No. change. Last suggestion from ISP was uninstall Firefox and reinstall. Is there a way to do this without loosing bookmarks and that sort of thing. I hate MS generally and IE particularly. Is there help?

被采纳的解决方案

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
定位到答案原位置 👍 2

所有回复 (2)

Donnie
Donnie
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What specifically is occurring?

See: Fix login issues on websites that require a username and password

由Donnie于修改

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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选择的解决方案

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.